Above and Beyond Team at Heritage
When purchasing my new Softail in October this past year, from day one this group was nothing but professional, respectful and helpful. I never felt high pressured or experienced any condescending attitudes. The whole team just seemed to be there with honest, helpful advice. Had an idea what I wanted walking in, but Terry was thorough enough to show me some options in the Softail family. Found the exact bike I was looking for and Steve Adams picked it up for me in a timely manner. Chris Hansen ordered some parts upgrades right away and the service team had them installed promptly. Paperwork with Steve on pickup day went smooth also. Purchasing a new motorcycle should be an enjoyable experience and this team certainly made that happen. My hats off to the team at Heritage. P De Leon (Employee: Terry Grimes, Steve Adams, Chris Hansen, Rich Finke)
Pete De Leon
1/11/2020
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